Last Updated:​ 23 January 2026

Thank you for shopping at quantive.space. I strive to ensure your satisfaction with every purchase. Please review this policy to understand my return and refund guidelines.

1. Return Eligibility

You may request a return if:

• The item is unused, in its original packaging, with tags intact.

• Your request is submitted within 30 days of delivery.

• The product is defective, damaged during shipping, or incorrect (e.g., wrong item shipped).

Non-Returnable Items:​

• Digital downloads, software, or virtual products.

• Custom-made or personalized items.

• Items marked “Final Sale” (e.g., clearance/discounted products).

2. Refund Process

• Inspection Required:​ Returns must be shipped back to me for inspection.

• Approval & Timing:​ Approved refunds will be issued to your original payment method within 5–10 business days​ after I receive and verify the item.

• Bank Processing:​ Refunds may take additional time to appear in your account, depending on your bank/payment provider.

3. Non-Refundable Situations

Refunds cannot​ be issued for:

• Items returned after 30 days of delivery.

• Damage caused by misuse, accidents, or improper handling.

• Final sale, clearance, or discounted items.

• Original shipping fees (unless I shipped the wrong/defective item).

• Return shipping costs (customers cover return shipping).

4. How to Request a Return

Contact me directly via:

📧 Email:​ support@quantive.space

📞 Phone:​ +1 334-769-4530 (Mon–Fri, 9 AM–5 PM GMT)

Include in your request:​

• Your order number.

• A detailed reason for return.

• Photos of defects/damage (if applicable).

I will respond within 48 hours​ with return instructions and my address:

MR SOHAIL PATEL​

93 Malvern Avenue, Preston, PR1 4PL

United Kingdom