Returns & Exchanges
Last Updated: [28/01/2026]
Thank you for shopping at quantive.space. I aim to ensure you are satisfied with your purchase. As an independent seller, I strive to handle all requests personally and fairly. Below are the guidelines for returns and refunds.
1. Return Eligibility
You may request a return if:
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The item is unused, in its original condition, and in the original packaging.
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The request is submitted within 30 days of delivery.
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The product is defective, damaged, or incorrect.
Please note:
Some items may be non-returnable, such as digital products, custom-made goods, or items marked as final sale.
2. Refund Process
Once your return is received and inspected:
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Approved refunds will be issued to the original payment method.
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Refunds may take 3–7 business days to appear, depending on your bank or payment provider.
3. Non-Refundable Situations
I cannot offer refunds for:
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Items returned after 30 days of delivery.
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Items damaged due to customer misuse or mishandling.
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Reduced-price, clearance, or sale items (unless defective).
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Original shipping fees (unless the error was mine).
4. How to Request a Return or Refund
Please contact me directly at:
Email: support@quantive.space
Phone: +13347694530
Please include the following in your message:
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Your order number
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Reason for the return
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Photos if the item is defective/damaged
I will respond promptly with instructions and the return address if applicable.
Returns Address:
MR SOHAIL PATEL
93 MALVERN AVENUE
PRESTON, PR1 4PL
UNITED KINGDOM
